A . F / P O È T E.  L i m i t e d.

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Delivery Policy
Each order placed is normally sent on a next day service but to be sure of this, select the next day delivery should you wish to guarantee this. Orders can however take between 7 and 10 days to receive if the item is out of stock but you will be notified of this via email at confirmation. Deliveries are made Interlink Express/DPD depending on the service paid for. Discount Codes cannot be used against discounted or sale items and P O È T E . reserves the right to invoice the extra amount should a code be used. Certain items and sizes are made to order, However we will specify in your confirmation e-mail and will outline a clearer delivery period for your order.
Privacy Policy
We do not store credit card details nor do we share customer details with any 3rd parties.
Christmas Returns Policy
During the Christmas period, our online 7 days standard returns policy is extended. Online purchases made from 20th November to 24th December  can be returned to our warehouse up to (and including) 15th January and an exchange or (Merchandise Returns) Gift Card will be offered although the 7 day refunds policy will still be active.
Returns / Cancelation Policy
We offer returns on all online orders. If you are not completely satisfied with your purchase, simply notify us of your intention to return the goods to our warehouse within 7 days of receipt and we will issue you a refund upon receipt of the item(s), subject to the terms and conditions detailed below. Please handle all items with care. Item(s) must be returned to us intact, undamaged and as soon as reasonably possible. When trying on item(s) of clothing please do not use unnecessary force and ensure you are not wearing make-up, perfume/aftershave or deodorant which may leave a scent or marks. We will be unable to accept the return of any item(s) where these instructions have not been followed. Exchanges for a different size or colour of the same product are not guaranteed. Your replacement item(s) will be sent to you on receipt of the original item(s) being returned. If an item has been reduced in price (sale or otherwise) there will be no credit (cannot be refunded or returned). A gift may however be issued. The P O È T E . quality control team will carefully check for defects once returned. Any damage caused to any product by the consumer, unless proven to be manufacturing defect, will not be held accountable to A . F / P O È T E . We offer a 30 day returns/refund policy inline with the 'sale of goods act' and with regards to distance selling regulations as long as the original tags and security tag are in tact and remain on the garment.

*Please note that promotional offers (Black Friday, Cyber Monday, Promotional Codes) warrant the sale as final and cannot be refunded, They are however exchangeable.

Please send returns to :
Monohaus, 143 Mare Street, Unit 10, London, E83FW.
Notify us of your return, and we will endeavour to deal with it promptly.
Please include your original sales invoice and please add notes to the invoice of your preferred return (Refund / Exchange). A.F / P O È T E . reserves the right to withdraw return rights should a product be sent back without the original tags and original sales invoice. Please contact us if you need further information about returning or exchanging a product.
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P O È T E .